The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration.

1. Responsible for creating and fostering an environment of support and motivation for all team members.
2. Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
3. Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
4. Oversees the daily operations of the HR Department and other employment services to all team members.
5. Interprets, administers, and communicates human resources policies and procedures and acts as liaison between team members and management on employment and human resources issues.
6. Coordinates and assists in employee investigations.
7. Identifies departmental staffing needs and requirements for each position in partnership with the department heads. Responsible for effectively recruiting talented, motivated, and guest-friendly team members; including handling the transfer/promotion process for the property.
8. Performs new hire orientation program and educates team members on policies and procedures.
9. Provides training and development programs on Human Resources knowledge and skills as related to operational needs.
10. Maintains training, personnel, I-9, and any other records pertaining to team members or as instructed by Director of Human Resources.
11. Ensures compliance with Federal and State employment laws, advising management on needed actions. Ensures compliance with Federal and State posting requirements.
12. Ensures accurate completion, compliance, and maintenance of confidential employment records.
13. Coaches, mentors, advocates for the team member as well as the company and is an #AddLife champion.
14. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor and keeps supervisor informed of relevant activities.
15. Provides excellent guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
16. Other duties as assigned.

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

Position Qualifications: Bachelor’s degree plus seven years of Human Resources experience, five years in management; or a combination of education and experience may be considered. Experience as manager or supervisor in a high-volume complex hospitality environment strongly preferred. Must have excellent PC skills; Microsoft Office, or equivalent, and menu-driven programs. Must be knowledgeable in all state and federal laws and regulations pertaining to labor and the hiring process. Strong analytical, written and oral communication skills. Must be able to formulate and communicate ideas and to make independent decisions.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

Valid driver’s license with a minimum of three (3) years of experience

Supervisory Responsibilities: Manages subordinate(s) who may supervise team members. Responsible for the overall direction, coordination, and evaluation of the unit(s).

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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